Microsoft Dynamics CRM Solutions for streamlining Your Business

The New Customer Care Accelerator Tool

A new tool Customer Care Accelerator has been introduced by Microsoft for Microsoft Dynamics CRM. This new addition effectively combine with the Dynamics CRM provide consistently efficient customer service by accessing data elements from different applications like databases, mainframe and websites and show them in single user interface. It is elemental for contact centers and customer care organization to give quick response to queries and the accelerator extends able support to them. With the quick flow of information agents are able to give the customer efficient response that eventually produce satisfied customers. Customer satisfaction guarantees the preservation of business and guarantees marginal increase in the profit.

Benefits of the Microsoft Dynamics CRM tool

Culmination of information from various sources is integrated in to a agent desktop enabling him to access critical information and respond to the query quickly. Human error is greatly diminished because of desktop automation and the need re-enter the data into different application is completely eliminated. Microsoft Dynamics CRM is connected to CTI (Computer Telephony Integration) to give the customer care agent the much needed details of the customer to serve them better. Microsoft Dynamics CRM consulting will help update your business system with this latest tool to develop your business in a better way .

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